New York City // Crowd Surf Digital Marketing Assistant

About Us

Crowd Surf is a digital marketing agency that was founded in 2007. (Yes, you read that correctly, 2007.) That’s 3 years before Instagram and nearly a decade before TikTok. Since the dawn of social media, we’ve helped artists at all stages of their careers reach new heights, taking newcomers from a few followers to the world’s stage and representing some of the biggest names and legacies in music and comedy. We are a collective team of music lovers and social media innovators crafting game-changing creatives with passionate team members. Our goal is to help artists share their gifts with the world. 

This would be a hybrid position in the New York City area

Must have the ability to work and communicate efficiently in a remote environment with a reliable internet connection and other tools for video meetings, calls, etc. on a daily basis. 

There will be some on site responsibilities with Clients including but not limited content capture, content creation and artist support in various locations. There will also be some in person team meetings at various work locations.  

About You

• An absolute passion for the music and entertainment industry. You know that this is your one and only calling. You can’t do anything else in life. You are destined for this.
• You understand that no creative, management centric job in the music business is a 9am-5pm job. There will be late nights and weekend hours from time to time.
• Incredible work ethic. You pride yourself on doing an amazing job, no matter how big or small the task is.
• You love pop culture, and you love the internet. You are one of the people who knows about trends before everyone else does. You know something is a trend before it’s actually a trend.
• Proficient with video edits and graphic designs
• Attention to detail and a grammatical czar. You will be writing and correcting social media copy, clicking on links to see if they work and many other similar tasks. You need to be the one finding any possible errors and getting them corrected before the client does.
• Comfortable working on site, in an office environment and/or remotely. There will be different situations and occasions.
• Comfortable with working on a computer and/or iPhone for the duration of the workday
• Proactive work ethic /Self Starter – Stays in front of things
• Must be able multi-task, set priorities and meet deadlines under pressure
• Excellent communication skills (written and oral) using Apple products
• Must have high speed internet connection as the position requires video conferencing, phone calls and daily operations virtually.

Role Responsibilities

The Digital Marketing Assistant reports directly to the Marketing Manager and is responsible for executing any tasks that are delegated in order to help accomplish our clients’ goals. We are a fast-paced creative digital agency so the ideal candidate will live and breathe digital marketing and have a desire to work in the music industry above all else. Previous social media marketing and community management experience is necessary. Passion for copywriting and editing is a must. In this position you will help create, edit and post.

Additionally, our assistants keep a pulse on our clients’ fans and cater the content to be innovative, bold and on-brand to keep their fans excited and engaged.

Responsibilities:

• Daily digital maintenance on artist properties.
• Creative and grammatically flawless copyrighting for client digital properties.
• Working directly with artists and their teams to create compelling and competitive content for online properties.
• Creating out of the box ideas and opportunities for clients including digital trends, collaborations, on site events and content creation.
• Monitoring comments and sentiment for clients.
• Weekly and monthly detailed reports for clients.
• Data Entry/Content Posting – i.e. tour dates, uploading photos, content etc.
• Rollout of approved, engaging content, optimized to best perform on each platform.
• Developing and executing online promotions.
• Assisting with digital marketing concepts and overall digital strategy.
• Any other various tasks that help our clients.

Offering

• Full-time role, based on 40 hours per week (with potential for extended hours during events). Compensation for this entry level role is $16.50 to $18 hourly in the New York City area. The pay scale depends on a variety of factors, which may include, as applicable, the qualifications of the individual applicant for the position, years of relevant experience, specific and unique skills, education, certifications or other professional licenses held, and the location in which the applicant lives and/or from which they will be performing the job. All candidates are encouraged to apply.
• Paid holidays, sick days, vacation days, electronic stipend, health, dental, vision, and life & disability insurance after 60 days of employment.
• Opportunities for professional development and career advancement.